Reuse
Our main processing hub is located in Essex, where all handsets are processed.
Handset collections are weighed in for WEEE compliance reporting:
- Handsets are pre-segregated (separating the handset, charger, and battery) to prepare for scanning.
- Handsets are scanned in by IMEI and segregated by make and model.
- Handsets are automatically checked for blacklisting (for lost or stolen phones). We work with the Met Police on this initiative. At this time, the phones are assessed for re-use or recycling suitability.
Handsets which are fit for re-use are:
- Tested,
- Repaired and/or refurbished in accordance with the manufacturer’s instructions,
- Data cleansed, and
- Re-packaged and shipped directly to our customers.

