Privacy Policy

Regenersis, who provide this service under the name fonebak.com is registered under the Data Protection Act 1998 (registration number Z9299019), and is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it and what options you have if you do not want us to use your information.

What data do we collect from you?

fonebak.com is a website owned and operated by Regenersis (Glasgow) Limited that allows you to obtain money in exchange for your unwanted mobile phone. If you want to sell your device and receive money, you will need to complete an online registration form on the website known as fonebak.com.

We collect the minimum data necessary to identify you as a fonebak customer so that we can provide you with a cheque (or charity donation, or both) for the device you have sent in.

To register your device, we ask for your name, address, and email address as mandatory fields. This information is used for correspondence relating to your transaction. You may also be asked for some optional information which will assist us with improvements to the site.

How is this data used?

This information is only used to process your transaction and send you a cheque for the value of the device you have sold through fonebak. We never sell your information or provide it to a third party without your consent.

Use of cookies on this site

Some of our web pages use cookies. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.

A session cookie is a temporary cookie that only remains in the cookie file of your browser until you leave the site. This cookie is used to validate your access to different parts of the site.

Cookies used on our sites are set to expire (i.e. to be deleted by your browser) either within 20 minutes, or as soon as you leave the site, however some browsers are known to keep cookies beyond their expiry date, and only delete them when you exit your browser, or shut down your computer.

This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help this website analyse how users use the site. 

Links to other websites

The fonebak.com website contains links to other websites, which are not covered by our Privacy Policy.

Your rights

In addition to the steps we take to protect your personal information, you are also protected in the UK by the Data Protection Act. Among other things, this law makes websites and the companies who create them accountable for processing personal data lawfully and fairly. To get more details about the DPA and your rights, visit the Information Commissioner's Office website at http://www.ico.gov.uk. This site will give you a wealth of information related to any privacy questions you might have.

You can receive a copy of the personal information that fonebak.com has about you by writing to the: Privacy Officer, Regenersis (Glasgow) Limited, 32 Fountain Drive, Inchinnan Business Park, Inchinnan, Renfrewshire, PA4 9RF.

Include your full name, email address, your complete postal details and a cheque for £10 payable to Regenersis to cover administration and postage. You should allow four weeks for your request to be processed.